IT ALL STARTED IN THE SUMMER OF 2006 WITH A SIMPLE, BOLD IDEA: MAKE BETTER LIVING SPACES. BUT, NOT JUST A BETTER HOMES – A BETTER WAY OF DOING THINGS. A NEW KIND OF FLOOR - WALL COVERING THAT WORKS ONE IN ONE WITH PERSONAL SERVICE,
SOMETHING AMAZING, SOMETHING BEAUTIFUL WITH BATHROOM, KITCHEN, CONSERVATORY WITH MARBLE TILES FROM AROUND GLOBE.
International Marble is a family-owned business located in beautiful Kilkeel, Northern Ireland. In business Since 2007 offer quality natural stone tiles, we've quickly established ourselves as a prime dealer in the highest quality natural stone tiles and slabs.
We're dedicated to providing exceptional products, a wide and varied selection and professional and courteous customer service. We understand the individual tastes and preferences of our customers and will work with you to supply and customize the beautiful marble and all sort of natural stone products you need to fulfill your decorating dreams.
UK / EU Deliveries Service
Express Delivery Service on All Orders Over £499.00
We believe it’s important to be completely transparent about delivery charges.
So that’s why we offer our customer a delivery service that’s quick, simple and always great value.
- For orders £10, to £499 service will cost you £80
- For orders £500 and more will cost you £60
- Sample delivery 1 to 2 working days via royal mail first class £3.99
- EU delivery charge is £400 order under £499 order value order over £499 EU delivery is £300 per pallet.
Pallet delivery is via carrier .
*This service covers mainland UK and IRELAND / EU
Price For Shipping
4 Free Samples £3.99
EU and rest of World
4 Free Samples £10.00
UK and Ireland
One Pallet £49.00 about to 20 to 30m2
One Pallet £220.00
Full Container Shipping Charge
Full Container Shipping Charge
Rest of World
Full Container Shipping Charge
Deliveries are generally made between 8am and 6pm - unfortunately we’re unable to offer specific time slots.
We do ask the company to call one hour ahead if it's possible, the delivery service is signed delivery. sometime carrier my ask for id check
To ensure safe delivery of your tiles, pallet delivery is required on any orders that weigh over 100kg. These pallets are generally 'half' or 'full' size and measure approximately:
- Half size - 70 x 60 cm
- Full size - 70 x 120 cm
Please note the maximum load in each pallet is (1000kg), any order over this weight will arriva in 2 pallets or more.
In common with most pallet deliveries, our deliveries are made to the kerbside only!
This means they won’t necessarily be made to your driveway or front door. Delivery drivers are not insured to enter your property, open the pallet or physically handle any tiles.
Tiles are heavy and some boxes can weigh up to 30kg.
Unfortunately our delivery partners are unable to take away the pallet or any packaging.
We recommend arranging for help to immediately move your order into your property.
Accepting Your Delivery
Please ensure that a responsible person is present upon delivery to inspect, check and sign for your order.
- Inspect for any damage
- Check all items are present
- Sign to accept the delivery
If you see or suspect any damage, then you must follow the guidelines below.
We’re very sorry if there’s some damage to your order.
All orders leave our warehouse in perfect condition, but damage can sometimes happen in transit.
If you see or suspect damage of any description then please do the following within 24 hours of receiving your order.
- Sign DAMAGED on the delivery note
- Take photos of all damaged tiles
- Email us on
For sustainable reasons, we do recommend that damaged tiles are kept and used for cuts on your project whenever possible.
Once your form has been received and checked, we can then dispatch free replacements or credit you for the cost of the damaged tiles.
Unfortunately we cannot issue and despatch free replacements until your form and photos have been received correctly.
Please inform us in advance if there’s any local access issues such as narrow lanes, repair works or road closures. This way, we’ll be able to make alternate arrangements if required, so there’s no delay to your delivery.
There may be an extra charge if a smaller vehicle or re-delivery is required - we’ll discuss this with you, where necessary.
Cancelling Your Order
Need to cancel your order? Please contact firstname.lastname@example.org within two hours of placing your order. We generally dispatch our orders very quickly and if your order has already left our premises, a redelivery charge may apply.
Changing Your Order
We can only amend quantities, delivery dates or addresses if you contact us within two hours of placing your order. Otherwise, redelivery charges will apply.
Please note that very occasionally, there may be a delay to your delivery that’s outside our control. This is usually down to events such as bad traffic or weather conditions. In this case, we’ll do our very best to let you know.
We cannot be held liable for any costs arising from a delayed delivery, so we would advise not booking in tradespersons until after your order has been delivered.
Can you store tiles for me?
Ready to order but don’t need your tiles immediately? We can store your order in our warehouse for up to two months, completely free. There may be a small charge if you’d like us to hold your tiles a little longer.
Please contact email@example.com for further details.
In these conditions International Marble is referred to as the Seller. Any customer
purchasing goods from the Seller is referred to as the Purchaser.
1. BASIS OF THE CONTRACT
1.1 Any order received by the Seller from the Purchaser shall be accepted entirely at the
discretion of the Seller, and if so accepted, will only
be accepted upon these conditions (hereinafter referred to as “the Conditions”).
1.2 Each order which is so accepted shall constitute an individual legally binding contract
between the Seller and the Purchaser and such
contract is hereinafter referred to in these Conditions as “an Order”.
2. PRICE OF GOODS AND PAYMENT
2.1 The price of the goods shall be that contained within the Seller’s current published price
list on its website or, if different, the price
contained within the quotation at the date of acceptance of the Order.
2.2 All prices contained within the Seller’s quotation are valid for 30 days only from the date
shown on the quotation or until earlier
acceptance by the Purchaser.
2.3 All published prices are inclusive of VAT but exclusive of delivery charges. Delivery
charges shall be separately itemised on the Seller’s
Payment of the purchase price in full is required at the time of acceptance of the Order by
4.1 The goods will be delivered to the delivery address provided by the Purchaser. If delivery
is unsuccessful due to either:-
(i) An inaccurate or incomplete delivery address;
(ii) No-one being present to accept delivery; or
then, once another delivery date is arranged, the Purchaser will be charged additional
delivery charges for each attempted redelivery.
4.2 Delivery of the goods is deemed to have taken place when the goods have been offloaded at
the nearest accessible point to the delivery
address, which in many cases will be the property kerbside. Delivery any closer to the property will
be at the driver’s discretions.
4.3 Risk of damage to or loss of the goods shall pass to the Purchaser upon delivery.
5. QUALITY & DESCRIPTION OF GOODS
All goods supplied by the Seller are natural materials and are subject to natural and geological
variations in markings, colour, texture,
cracks and vents, which are beyond the control of the Seller.
6. HANDLING & STORAGE AFTER DELIVERY
Immediately after delivery and examination by the Purchaser of the goods, the Purchasers shall be
responsible for moving the goods to
a suitable indoor dry and frost-free area of storage. The Seller accepts no liability for goods
improperly stored or handled.
The Seller recommends that the Purchaser employ only the services of a qualified and experienced
Tiler in the storage, handling, laying
and sealing of all natural stone floor tiles. The Seller also recommends that the Purchaser use a
good quality flexible adhesive and
grout. Natural stone tiles need to be sealed using a good quality and recognised brand sealant.
8. WARRANTIES AND LIABILITY
8.1 Where the Purchaser notifies the Seller of any defect, damage or material difference in
specification, the Purchaser shall afford the Seller
the opportunity to inspect the goods and to replace at the Seller’s cost damaged, defective or non-
compliant goods, or to refund to the
Purchaser the price of the damaged, defective or non-compliant goods (or a proportionate part
8.2 Where the Purchaser wishes to return the goods to the Seller, the Seller shall accept return of
the goods subject to the following:
8.2.1 Notification being given by the Purchaser to the Seller within 7 working days of delivery of
8.2.2 The goods being returned by the Purchaser to the Seller in the same condition that they were
received by the Purchaser; 8.2.3 Should the Seller accept the wish of the Purchaser to return the goods after the initial 7
working day period, payment by the Purchaser?
to the Seller of a Handling Charge of 30% of the price of the goods applies;
8.2.4 Payment by the Purchaser of the costs of carriage of the goods from the Seller to the
purchaser and again from the Purchaser to the Seller.
8.2.5 Refunds will be made within 30 days of receiving notification and return of goods in same
condition to our premises that the Purchaser wishes to return the goods to the Seller.
8.3 The Seller shall accept no liability in respect of any defect or damage arising from fair wear and
tear, wilful damage, negligence,
Up normal working conditions, defective or poor installation, miss-use or alteration or repairs of
the goods (unless undertaken by the