🎄 Holiday Closure · Dec 23 – Jan 5 · Back soon ✨ Delivery Information !

🎁 Order Update · Orders Dec 23 – Jan 4 · Dispatch prep from Jan 5

Delivery Policy and Damages

International Marble - Professional Stone Delivery Service

At International Marble (intmarble.com), we pride ourselves on providing a transparent, reliable, and professional delivery service for all natural stone tiles and marble products. Due to the weight and delicate nature of natural stone, deliveries are handled with care, in partnership with leading pallet network couriers across the UK, Ireland, and EU.

📦 Packing and Handling

All tiles and stone products are securely packed in wooden crates or robust polystyrene packaging, then placed on heavy-duty pallets.

Each pallet has a maximum weight capacity of 1000 kg. Orders exceeding this limit will be shipped on multiple pallets.

We only use professional third-party couriers experienced in transporting fragile goods.

💷 Delivery Costs

Delivery charges are calculated per pallet and vary depending on location, service speed, and any access restrictions.

Location Price per Pallet Details
Northern Ireland & Ireland £99 Next-day service
Most UK Areas £99 Orders under £999
EU Deliveries From £250 5–7 working days

All prices exclude VAT

For an accurate quote, please contact our sales team:

✉️ cs@intmarble.com

📞 02841762221

Order Cut-Off Times

Orders placed before 12:00 pm (midday) qualify for same-day dispatch.

Orders placed after 12:00 pm will be dispatched the following working day.

Saturday orders are processed on the next business day.

🗓️ Delivery Days & Customer Responsibility

Couriers may provide an ETA call on the day of delivery (not guaranteed).

A responsible person must be present at the delivery address to receive the order.

If delivery is attempted and no one is available, a re-delivery fee of £49 per pallet will apply.

🚛 Delivery Vehicle and Offloading

Deliveries are made on large trucks fitted with tail-lifts for kerbside offloading.

Please ensure there is adequate access for large delivery vehicles at your location.

Damages and Inspection Policy

To ensure your natural stone products arrive in perfect condition, please follow our inspection and damage reporting procedures carefully.

Important: Inspection Requirements

All goods must be inspected upon delivery.

If visible damage is present, please write "DAMAGED PRODUCTS" on the delivery note.

Report damages to cs@intmarble.com within 24 hours of delivery.

Photographic evidence of damaged products and packaging is required to process insurance claims.

About Us

International Marble: Elevating Living Spaces Since 2006

Founded in 2006, International Marble set out with a mission – not just to enhance living spaces, but to revolutionize the entire experience of creating better homes. We envisioned a seamless fusion of exquisite floor and wall coverings with personalized service to bring our customers' decorating dreams to life.

Our founders were driven by the belief that there had to be a superior way to approach floor and wall coverings. It wasn't merely about improving homes; it was about crafting an unparalleled experience for our valued clients.

International Marble's journey is an unwavering commitment to excellence, offering the finest natural stone tiles and slabs available. We thrive on understanding each customer's unique preferences and partnering with them to manifest their interior design aspirations.

  • Dedicated to providing exceptional floor and wall coverings.
  • Emphasis on personalized service to fulfill decorating dreams.
  • Prime dealer in the highest quality natural stone tiles and slabs.
  • Commitment to understanding individual customer preferences.
  • A wide selection of natural stone products from around the globe.
  • Located in Kilkeel, Northern Ireland, serving the local community.
  • Focus on professional and courteous customer service.
  • Specializes in high-quality marble tiles sourced globally.
  • Ideal for enhancing bathrooms, kitchens, and conservatories.
  • A reputation built on excellence and customer satisfaction.

Our extensive collection showcases a diverse array of natural stone products sourced from across the globe. With International Marble, you can transform your living spaces into distinctive, awe-inspiring sanctuaries.

As a family-owned business nestled in Kilkeel, Northern Ireland, we take immense pride in serving our local community and beyond. Our professional and courteous customer service extends our commitment to providing top-tier quality natural stone tiles and slabs.

Discover our wide selection, including luxurious marble tiles, sourced globally. Our marble tiles are the epitome of elegance and are ideal for elevating bathrooms, kitchens, and conservatories. International Marble's dedication to excellence guarantees that you'll receive nothing but the best for your decorating endeavors.