🎄 Christmas Holidays Delivery Information 2025

  • 4 Free samples

    from £9.99 Delivery!

  • Free delivery

    on orders over £999

  • Click collect

    Collect from BT34 4AQ

  • Chat facility

    Talk to a real person

Delivery Policy and Damages

International Marble - Professional Stone Delivery Service

At International Marble (intmarble.com), we pride ourselves on providing a transparent, reliable, and professional delivery service for all natural stone tiles and marble products. Due to the weight and delicate nature of natural stone, deliveries are handled with care, in partnership with leading pallet network couriers across the UK, Ireland, and EU.

📦 Packing and Handling

All tiles and stone products are securely packed in wooden crates or robust polystyrene packaging, then placed on heavy-duty pallets.

Each pallet has a maximum weight capacity of 1000 kg. Orders exceeding this limit will be shipped on multiple pallets.

We only use professional third-party couriers experienced in transporting fragile goods.

💷 Delivery Costs

Delivery charges are calculated per pallet and vary depending on location, service speed, and any access restrictions.

Location Price per Pallet Details
Northern Ireland & Ireland £99 Next-day service
Most UK Areas £99 Orders under £999
EU Deliveries From £250 5–7 working days

All prices exclude VAT

For an accurate quote, please contact our sales team:

✉️ cs@intmarble.com

📞 02841762221

Order Cut-Off Times

Orders placed before 12:00 pm (midday) qualify for same-day dispatch.

Orders placed after 12:00 pm will be dispatched the following working day.

Saturday orders are processed on the next business day.

🗓️ Delivery Days & Customer Responsibility

Couriers may provide an ETA call on the day of delivery (not guaranteed).

A responsible person must be present at the delivery address to receive the order.

If delivery is attempted and no one is available, a re-delivery fee of £49 per pallet will apply.

🚛 Delivery Vehicle and Offloading

Deliveries are made on large trucks fitted with tail-lifts for kerbside offloading.

Please ensure there is adequate access for large delivery vehicles at your location.

Damages and Inspection Policy

To ensure your natural stone products arrive in perfect condition, please follow our inspection and damage reporting procedures carefully.

Important: Inspection Requirements

All goods must be inspected upon delivery.

If visible damage is present, please write "DAMAGED PRODUCTS" on the delivery note.

Report damages to cs@intmarble.com within 24 hours of delivery.

Photographic evidence of damaged products and packaging is required to process insurance claims.

Design Service

Interior Designer's Guide to Choosing the Perfect Tiles

As an interior designer, my role is to assist clients in making informed choices about tiles for their homes. Tiles are pivotal in shaping the aesthetics and functionality of a space, and several factors come into play when making these selections. Here's an overview of the key considerations I keep in mind while providing interior designer services for tiles:

1. Purpose:

  • Determining the primary function of the space is the first step. For instance, I opt for water-resistant and slip-resistant tiles in bathrooms, while living rooms may call for more decorative options.

2. Color and Style:

  • Tiles' color and style wield substantial influence over the overall design. I often recommend tiles that either harmonize with the room's color scheme or introduce vibrant colors or patterns to evoke visual intrigue.

3. Texture and Finish:

  • The texture and finish of tiles contribute significantly to the design's character. Glossy finishes often enhance modern and sleek spaces, while matte finishes complement rustic or traditional aesthetics.

4. Durability:

  • Assessing tile durability is crucial, particularly for high-traffic areas or those exposed to moisture. I suggest durable options that can endure daily wear and tear.

5. Size and Layout:

  • The size and layout of tiles play a pivotal role in visual perception. Large tiles can create an illusion of spaciousness in compact areas, while smaller tiles can be strategically arranged to form captivating patterns.

6. Installation:

  • Considering the installation process is vital. I recommend tiles that are not only visually appealing but also easy to install, require minimal maintenance, and are cost-effective.

In conclusion, choosing the right tiles for a space is a fundamental aspect of creating a functional and aesthetically pleasing design. As an interior designer, I meticulously weigh various factors to guide clients in selecting the perfect tiles that align with their needs and budget.