Arabescato Grigio Marble Slab
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- Price: Per Meter Square
- Material: Natural Stone Marble Tiles
- Room: Bathroom, Conservatory, Hallway, Kitchen, Living Room, Patio, Utility/Laundry Room
- Color: White, Gray
- Suitable: Underfloor heating
- Need some help? Call Us on 0284 176 2221
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- Sample: UK Samples, Delivery with Royal Mail first class EU airmail 3 to 5 working days.
- Delivery: Pallet Delivery UK 2 working days, Ireland 2 working days, EU 5 working days,
- Type: Wall Tile, Backsplash Tile, Border Tile, Ceiling Tile, Countertop Tile, Entryway Tile, Exterior Wall Tile, Fireplace Tile, Floor Tile
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Delivery Information
Delivery Information
The natural stone tiles are heavy and delicate. The following are specific details that cover all aspects of how your shingles will be delivered and what to do in the unlikely event of any damage being caused in transit.
Packing Detail
A. The tiles are usually packed in wooden boxes which are then placed on sturdy pallets for delivery. Layers can also be delivered in sturdy polystyrene placed on a pallet. We use external companies that are part of the national "pallet network" for deliveries. Each pallet has a weight limit of 1000 kg. If the total weight of an order is greater than 1000 kg, the remaining elements will be assigned to one or more pallets.
Q. International Marble delivery cost.
A. Each pallet assumes an individual delivery charge. Charges are calculated using the requested delivery service (next day, economy, etc.) plus any additional service - see below. Due to numerous factors, we can not guarantee the exact delivery date, although we use every reasonable effort to deliver the goods on the requested day. The basic delivery costs can be found below. Call the sales team for a more accurate quote. Shipping costs are calculated using our "postal zones" of the carriers - typically there are 5 zones
Q. International marble delivery cost.
A. Local delivery Northern Ireland and Ireland - £ 33 per pallet, next day service. Most other areas in the UK - £ 49 per pallet. EU deliveries start from - £ 155 per pallet 5 to 7 working day. All prices are ex VAT.
Q. International marble last order cut time?
A. In order to qualify for our service the same day dispatch, orders must be placed before 12.30pm. Any order placed after that date can not be processed that day and could subsequently be assigned for the next day's schedule. Orders placed on Saturday are processed the next business day.
Q. Order arrival day of delivery.
A. In order to qualify for our service the same day dispatch, orders must be placed before 12.30pm. Any order placed after that date can not be processed that day and could subsequently be assigned for the next day's schedule. Orders placed on Saturday are processed the next business day.
The day of delivery The drivers of our carrier will typically call you on the day of delivery to let you know when they will arrive with your goods. While we request that all our customers be called on the day of delivery, drivers are not contractually obliged to do so. The buyer or buyer's must be present at the delivery address on the specified date.
If no one is present at the time of delivery, the goods will be returned to the carrier's depot and will not be returned until specific instructions have been given to do so by International Marble A re-delivery charge of £ 49 per pallet shipment is imputable for non-delivery to cover additional shipping.
Q. Delivery vehicle and offloading delivery.
A. Natural stone is very heavy and, as such, deliveries are made with large trucks. You will be asked about restricted access at the time of ordering. We must be notified of any restricted access to the details prior to shipment as we may request a smaller vehicle if necessary. All deliveries are made using a tail lift vehicle. It is a platform at the rear of the vehicle used to lower the pallets to the ground. Delivery will usually be kerbside depending on the vehicle used and access to the site.
Deliveries directly into the customer units will be at the discretion of the driver - will do their best to help you get the goods to the nearest desirable point. If there are access problems such as uneven terrain, narrow alleyway and driveway or overhanging trees, the goods will be left at the nearest and safe access point for the indicated address. The delivery controller can not help you move the goods from the delivery point to any other part of your property.
Q. Damages and sort on your stone tile order?
Goods must be inspected upon delivery. There will be a large red tag on each pallet that asks you to check the shipping. While we do not expect you to check each piece, we ask you to look for visible damage. If there is visible damage of any description, you should mark DAMAGED PRODUCTS on the delivery note and NOTHING ELSE.
Customers must inform us directly (in addition to signing the delivery note that we will not be able to see for another 3 days) within 24 hours if any of their goods have been damaged during the transport. Please note that we take photographs of each order as the order is being processed in our store, and just before shipment. This allows us to provide evidence of the condition of shipments before delivery so that we can file a claim against our carriers in the unlikely event of any damage during transportation.
We must have exact amounts of any damaged tile within 48hrs. We will then arrange replacements immediately, provided they have been signed as damaged. If the goods are signed in "good condition" and later found to have been damaged and the damage was caused in transit, then we can not make a claim against the carrier and we will not be able to replace the damaged goods "Free ". It is of vital importance that whoever is signing the products adheres to the above. If the merchandise will be received by a third party, ie a builder or manufacturer representative, be sure to follow the instructions on the big red label.
Photographic evidence of ALL damage will be required to assist with any insurance claim against the transportation contractor.
Q. Other damage to property?
A. Very occasionally minor damage to the tiles can be found after unpacking. Remember that stone tiles are a natural product. All natural stone will have some level of stains, veining, chipping and pinholes. These are positive features - absolute perfection in natural stone is not possible and should not be sought! Your order must contain at least 10% more "cuts and debris", ie additional tiles that need to cut to go against walls and ceilings. The 10% subsidy means that ultimately 10% of the total order will be disposed of in cuts and waste. Any tile with small chips on edges or corners can easily be used inside the "cuts" without compromising the integrity of the installation.
Disclaimers & Term Of Sale
In these conditions International Marble is referred to as the Seller. Any customer
purchasing goods from the Seller is referred to as the Purchaser.
1. BASIS OF THE CONTRACT
1.1 Any order received by the Seller from the Purchaser shall be accepted entirely at the
discretion of the Seller, and if so accepted, will only
be accepted upon these conditions (hereinafter referred to as “the Conditions”).
1.2 Each order which is so accepted shall constitute an individual legally binding contract
between the Seller and the Purchaser and such
contract is hereinafter referred to in these Conditions as “an Order”.
2. PRICE OF GOODS AND PAYMENT
2.1 The price of the goods shall be that contained within the Seller’s current published price
list on its website or, if different, the price
contained within the quotation at the date of acceptance of the Order.
2.2 All prices contained within the Seller’s quotation are valid for 30 days only from the date
shown on the quotation or until earlier
acceptance by the Purchaser.
2.3 All published prices are inclusive of VAT but exclusive of delivery charges. Delivery
charges shall be separately itemised on the Seller’s
quotation.
3. PAYMENT
Payment of the purchase price in full is required at the time of acceptance of the Order by
the Seller.
4. DELIVERY
4.1 The goods will be delivered to the delivery address provided by the Purchaser. If delivery
is unsuccessful due to either:-
(i) An inaccurate or incomplete delivery address;
(ii) No-one being present to accept delivery; or
(iii) Inaccessibility;
then, once another delivery date is arranged, the Purchaser will be charged additional
delivery charges for each attempted redelivery.
4.2 Delivery of the goods is deemed to have taken place when the goods have been offloaded at
the nearest accessible point to the delivery
address, which in many cases will be the property kerbside. Delivery any closer to the property will
be at the driver’s discretions.
4.3 Risk of damage to or loss of the goods shall pass to the Purchaser upon delivery.
5. QUALITY & DESCRIPTION OF GOODS
All goods supplied by the Seller are natural materials and are subject to natural and geological
variations in markings, colour, texture,
cracks and vents, which are beyond the control of the Seller.
6. HANDLING & STORAGE AFTER DELIVERY
Immediately after delivery and examination by the Purchaser of the goods, the Purchasers shall be
responsible for moving the goods to
a suitable indoor dry and frost-free area of storage. The Seller accepts no liability for goods
improperly stored or handled.
7. FITTING
The Seller recommends that the Purchaser employ only the services of a qualified and experienced
Tiler in the storage, handling, laying
and sealing of all natural stone floor tiles. The Seller also recommends that the Purchaser use a
good quality flexible adhesive and
grout. Natural stone tiles need to be sealed using a good quality and recognised brand sealant.
8. WARRANTIES AND LIABILITY
8.1 Where the Purchaser notifies the Seller of any defect, damage or material difference in
specification, the Purchaser shall afford the Seller
the opportunity to inspect the goods and to replace at the Seller’s cost damaged, defective or non-
compliant goods, or to refund to the
Purchaser the price of the damaged, defective or non-compliant goods (or a proportionate part
thereof).
8.2 Where the Purchaser wishes to return the goods to the Seller, the Seller shall accept return of
the goods subject to the following:
8.2.1 Notification being given by the Purchaser to the Seller within 7 working days of delivery of
the goods;
8.2.2 The goods being returned by the Purchaser to the Seller in the same condition that they were
received by the Purchaser; 8.2.3 Should the Seller accept the wish of the Purchaser to return the goods after the initial 7
working day period, payment by the Purchaser?
to the Seller of a Handling Charge of 30% of the price of the goods applies;
8.2.4 Payment by the Purchaser of the costs of carriage of the goods from the Seller to the
purchaser and again from the Purchaser to the Seller.
8.2.5 Refunds will be made within 30 days of receiving notification and return of goods in same
condition to our premises that the Purchaser wishes to return the goods to the Seller.
8.3 The Seller shall accept no liability in respect of any defect or damage arising from fair wear and
tear, wilful damage, negligence,
Up normal working conditions, defective or poor installation, miss-use or alteration or repairs of
the goods (unless undertaken by the
Seller).