International Marble: Elevating Living Spaces Since 2006
Founded in 2006, International Marble set out with a mission – not just to enhance living spaces, but to revolutionize the entire experience of creating better homes. We envisioned a seamless fusion of exquisite floor and wall coverings with personalized service to bring our customers' decorating dreams to life.
Our founders were driven by the belief that there had to be a superior way to approach floor and wall coverings. It wasn't merely about improving homes; it was about crafting an unparalleled experience for our valued clients.
International Marble's journey is an unwavering commitment to excellence, offering the finest natural stone tiles and slabs available. We thrive on understanding each customer's unique preferences and partnering with them to manifest their interior design aspirations.
- Dedicated to providing exceptional floor and wall coverings.
- Emphasis on personalized service to fulfill decorating dreams.
- Prime dealer in the highest quality natural stone tiles and slabs.
- Commitment to understanding individual customer preferences.
- A wide selection of natural stone products from around the globe.
- Located in Kilkeel, Northern Ireland, serving the local community.
- Focus on professional and courteous customer service.
- Specializes in high-quality marble tiles sourced globally.
- Ideal for enhancing bathrooms, kitchens, and conservatories.
- A reputation built on excellence and customer satisfaction.
Our extensive collection showcases a diverse array of natural stone products sourced from across the globe. With International Marble, you can transform your living spaces into distinctive, awe-inspiring sanctuaries.
As a family-owned business nestled in Kilkeel, Northern Ireland, we take immense pride in serving our local community and beyond. Our professional and courteous customer service extends our commitment to providing top-tier quality natural stone tiles and slabs.
Discover our wide selection, including luxurious marble tiles, sourced globally. Our marble tiles are the epitome of elegance and are ideal for elevating bathrooms, kitchens, and conservatories. International Marble's dedication to excellence guarantees that you'll receive nothing but the best for your decorating endeavors.
UK / EU Delivery Service
At International Marble, we believe in transparency when it comes to delivery charges. Our goal is to offer our customers a quick, straightforward, and value-packed delivery service. Here's an overview of our delivery rates and policies:
Express Delivery Service on All Orders Over £499.00
For orders within the UK:
- Orders from £10 to £499: £80
- Orders of £500 and above: £60
- Sample delivery (1 to 2 working days via Royal Mail first class): £3.99
For EU deliveries:
- Orders under £499: £400
- Orders over £499: EU delivery is £300 per pallet
- Pallet delivery is via carrier.
Please note that our delivery service covers mainland UK, Ireland, and the EU.
Delivery Rates by Region:
- 4 Free Samples: £3.99
EU and Rest of World:
- 4 Free Samples: £10.00
UK and Ireland:
- One Pallet (approx. 20 to 30m2): £49.00
- One Pallet: £220.00
Full Container Shipping Charges:
UK and EU:
- £3200.00 to £3500.00
- Excluding Local Taxes
- £6200.00 to £7500.00
- Excluding Local Taxes
Rest of World:
- Contacts us on firstname.lastname@example.org
- Excluding Local Taxes
Deliveries are typically made between 8am and 6pm, and specific time slots cannot be guaranteed. We request our delivery partners to provide a one-hour call-ahead notice if possible. Our delivery service requires a signature upon delivery, and an ID check may be requested.
For orders exceeding 100kg, pallet delivery is essential for the safe transportation of your tiles. These pallets are generally 'half' or 'full' size and measure approximately:
- Half size: 70 x 60 cm
- Full size: 70 x 120 cm
Please note that the maximum load on each pallet is 1000kg. Orders exceeding this weight will arrive on two or more pallets.
Our deliveries are made to the kerbside only, as is customary for most pallet deliveries. Delivery drivers are not insured to enter your property, open the pallet, or physically handle the tiles. Since tiles are heavy, with some boxes weighing up to 30kg, we recommend arranging for assistance to promptly move your order into your property.
Accepting Your Delivery:
Ensure that a responsible person is present upon delivery to:
- Inspect for any damage
- Verify the presence of all items
- Sign to accept the delivery
In the unfortunate event of damage to your order during transit, please follow these steps within 24 hours of receipt:
- Sign "DAMAGED" on the delivery note
- Take photos of all damaged tiles
- Email us at [Provide Email]
For sustainability reasons, we recommend using damaged tiles for cuts in your project whenever possible. We'll dispatch free replacements or credit you for damaged tiles after reviewing your form and photos.
Please inform us in advance of any local access issues such as narrow lanes, repair works, or road closures. We'll make alternate arrangements if needed, possibly incurring an extra charge for a smaller vehicle or re-delivery.
Cancelling Your Order:
To cancel your order, contact email@example.com within two hours of placing it. Orders are dispatched quickly, and redelivery charges may apply if the order has already left our premises.
Changing Your Order:
We can amend quantities, delivery dates, or addresses if you contact us within two hours of placing your order. After this window, redelivery charges may apply.
Occasionally, external factors like traffic or weather may cause delivery delays beyond our control. We'll do our best to notify you of any delays. We recommend not scheduling tradespersons until after your order has been delivered.
If you're not ready for immediate tile delivery, we offer free storage in our warehouse for up to two months. For extended storage, a small charge may apply. Contact firstname.lastname@example.org for details.
In these conditions International Marble is referred to as the Seller. Any customer
purchasing goods from the Seller is referred to as the Purchaser.
1. BASIS OF THE CONTRACT
1.1 Any order received by the Seller from the Purchaser shall be accepted entirely at the
discretion of the Seller, and if so accepted, will only
be accepted upon these conditions (hereinafter referred to as “the Conditions”).
1.2 Each order which is so accepted shall constitute an individual legally binding contract
between the Seller and the Purchaser and such
contract is hereinafter referred to in these Conditions as “an Order”.
2. PRICE OF GOODS AND PAYMENT
2.1 The price of the goods shall be that contained within the Seller’s current published price
list on its website or, if different, the price
contained within the quotation at the date of acceptance of the Order.
2.2 All prices contained within the Seller’s quotation are valid for 30 days only from the date
shown on the quotation or until earlier
acceptance by the Purchaser.
2.3 All published prices are inclusive of VAT but exclusive of delivery charges. Delivery
charges shall be separately itemised on the Seller’s
Payment of the purchase price in full is required at the time of acceptance of the Order by
4.1 The goods will be delivered to the delivery address provided by the Purchaser. If delivery
is unsuccessful due to either:-
(i) An inaccurate or incomplete delivery address;
(ii) No-one being present to accept delivery; or
then, once another delivery date is arranged, the Purchaser will be charged additional
delivery charges for each attempted redelivery.
4.2 Delivery of the goods is deemed to have taken place when the goods have been offloaded at
the nearest accessible point to the delivery
address, which in many cases will be the property kerbside. Delivery any closer to the property will
be at the driver’s discretions.
4.3 Risk of damage to or loss of the goods shall pass to the Purchaser upon delivery.
5. QUALITY & DESCRIPTION OF GOODS
All goods supplied by the Seller are natural materials and are subject to natural and geological
variations in markings, colour, texture,
cracks and vents, which are beyond the control of the Seller.
6. HANDLING & STORAGE AFTER DELIVERY
Immediately after delivery and examination by the Purchaser of the goods, the Purchasers shall be
responsible for moving the goods to
a suitable indoor dry and frost-free area of storage. The Seller accepts no liability for goods
improperly stored or handled.
The Seller recommends that the Purchaser employ only the services of a qualified and experienced
Tiler in the storage, handling, laying
and sealing of all natural stone floor tiles. The Seller also recommends that the Purchaser use a
good quality flexible adhesive and
grout. Natural stone tiles need to be sealed using a good quality and recognised brand sealant.
8. WARRANTIES AND LIABILITY
8.1 Where the Purchaser notifies the Seller of any defect, damage or material difference in
specification, the Purchaser shall afford the Seller
the opportunity to inspect the goods and to replace at the Seller’s cost damaged, defective or non-
compliant goods, or to refund to the
Purchaser the price of the damaged, defective or non-compliant goods (or a proportionate part
8.2 Where the Purchaser wishes to return the goods to the Seller, the Seller shall accept return of
the goods subject to the following:
8.2.1 Notification being given by the Purchaser to the Seller within 7 working days of delivery of
8.2.2 The goods being returned by the Purchaser to the Seller in the same condition that they were
received by the Purchaser; 8.2.3 Should the Seller accept the wish of the Purchaser to return the goods after the initial 7
working day period, payment by the Purchaser?
to the Seller of a Handling Charge of 30% of the price of the goods applies;
8.2.4 Payment by the Purchaser of the costs of carriage of the goods from the Seller to the
purchaser and again from the Purchaser to the Seller.
8.2.5 Refunds will be made within 30 days of receiving notification and return of goods in same
condition to our premises that the Purchaser wishes to return the goods to the Seller.
8.3 The Seller shall accept no liability in respect of any defect or damage arising from fair wear and
tear, wilful damage, negligence,
Up normal working conditions, defective or poor installation, miss-use or alteration or repairs of
the goods (unless undertaken by the